FREQUENTLY ASKED QUESTIONS

Why do some item takes 15 - 20 days to arrive ?

Some items are made to order, which means your item is made from scratch when you place the order. It will take around 15 days to craft the item and therefore the lead time is longer than other item that is in stock.
Do you post to countries outside of UK?

Yes we do - international delivery are sent via Royal Mail Tracked and Signed service, costing £15 on all international orders
How to return an order

You can return your order to: 11, Halesowen, B62 9QS Please use tracked postal service. We cannot be responsible for any lost parcel, please use a tracked service to be insured. Please refer to our Shipping & Return page for more information.
How do I track my order?

Once your order is dispatched, you will receive a tracking code and you can track it on https://www.royalmail.com/track-your-item